The following are the Terms & Conditions of DMD Transmissions Limited
1.All gearboxes are sold on an exchange basis. DMD Transmissions Limited must receive your old gearbox in exchange for a new re-manufactured one.
2.Where gearboxes are delivered to you by courier service a refundable surcharge will be applied to the exchange gearbox, and shipping fees will be added for delivery and collection (contact us for additional information).
3.We reserve the right to reject the old gearbox if it is beyond reasonable repair, surcharge may not be refunded especially when there is case damage of the old unit.
5.We give a 12 month warranty on all of our remanufactured gearboxes subject to the following conditions:
All parts are provided by DMD Transmissions limited or our sister company Fasttrack Bearings. We accept no responsibility for parts provided by the customer.
The warranty does not cover any costs that may arise as a result of towing or recovery; nor does it cover any consequential costs that may be incurred by the customer.
As we do not fit ,It is the customers responsibility to remove the unit from the vehicle and back to us in the event of a possible warranty claim.
The warranty is valid for 12 months from date of issue of invoice. No warranty work will be carried out without the original receipt.
During the term of the 12 month warranty, we will carry out any necessary repairs free of charge so long as:
The defect is not caused as a result of misuse, neglect, accident, racing general driver abuse or lack of corrrect quantity and quality of gearbox oil.
The defect is not caused as a result of any modification, alteration, repair or attempted repair, excluding works carried out by ourselves.
Any suspected problem is reported to us in writing (or by telephone, and confirmed in writing) as soon as problems are experienced.
The defect is not deemed to be as a result of fair wear and tear.
DMD Transmissions limited will not be held responsible for and problems that arrise due to incorrect fitting of the gearbox, including the application of correct gearbox oil. Any gearbox that has been tampered with unneccesarily when fittiong will result in a void warranty.